For the most part, a small business or franchise in Canada will try to “run lean.” In other words, if a business or franchise owner can do something themselves, they will. If you can handle your own marketing, employee training, and/or bookkeeping, you can save money you’d otherwise spend having someone else do it.
If you own a franchise in Canada, this will sound very familiar. Beyond being in charge of your franchise’s revenues, payroll, and expenses, you’re also responsible for:
- Dealing with any customer complaints
- Ordering and organizing your inventory
- Marketing the business
- Attending educational seminars and franchise meetings
- Creating the weekly schedule
Is it healthy to take on this much?
Running a franchise in Canada is a lot of work, but it’s also very rewarding. Still, there are few rewards in life that are worth running yourself ragged and ignoring your family and personal interests. Only you can decide when you’re overwhelmed, but keep a close eye on your general mood and performance. If you’re finding yourself feeling stressed frequently, or your performance is declining, it’s probably time to start delegating responsibilities. As your business continues to expand, it is absolutely within your best interest to hire a manager.
This can be a tough thing for some people to wrap their heads around, especially for those who love being in control and doing things their way. Remember, however, that this kind of attitude can be problematic when running a franchise in Canada: you need to be willing to do things according to the franchise system.
Finding the Right Management
If you think that your personal or professional life might improve by hiring and training a manager, consider the follow:
- What tasks do I need covered? Outline every task that you’re looking to unload onto the manager, and spend some time sketching this role as clearly as possible. If you’ve already been acting as manager and spinning too many plates for a while, this will be easy. If you haven’t, consider shadowing another franchise manager or contacting your franchisor directly for advice.
Once you’ve outlined what your manager needs to do, create a training manual that outlines how you’d like things done. Keep in mind that some of the processes will be mandated by the franchisor, but don’t feel as though you can’t have any input. Though franchise systems do run according to established processes, everyone has personal preferences.
Once you’ve outlined everything, you can start to draft your job posting using this information.
- Am I comfortable leaving this person in charge? Don’t settle during the hiring phase. The manager represents both you and your franchise family, so make sure that you find the right person for the job. Look beyond skills and experience; give equal attention to attitude, leadership ability, and character. You want to find a manager who is capable of doing everything you do. Be sure to vet potential poor candidates with trial periods, training exercises, and meet-and-greets with your team. If the manager has trouble collaborating with any of your existing staff, you’ll never feel comfortable leaving them in charge.
Be sure to check in regularly with your management, even if you’ve only assigned them a limited number of tasks. If you do leave them on their own, be sure to pop in occasionally unannounced to see how things are when everyone thinks boss has checked out for the day!
You can find many more tips on how to run a franchise in Canada by visiting http://frannet.ca/
About FranNet Canada
FranNet is a 29-year-old company with roots in the U.S. Its purpose being to nurture every entrepreneur’s dream of business ownership. We actively employ a specific profiling and consultation method. This method is geared to each investor with a specific business model and based on franchise trends typically found in Toronto, Ontario, Vancouver, British Columbia, or Calgary, Alberta. The most lucrative Canadian franchise opportunities are waiting for you. For more details visit – http://frannet.ca/buy-a-franchise/canada-franchise-buying-process/