British Columbia: Provincial Legislation That Protects Franchisees

Updated April 2024 

Franchise laws are in the best interests of franchisors and franchisees as they promote fairness and transparency from both parties while supporting the growth and stability of franchising in that region. 

In Canada, it’s up to each individual province to create and administer laws related to franchising. In fact, only the following six of the ten Canadian provinces currently have franchising regulations: 

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Ontario
  • Prince Edward Island

The British Columbia Franchises Act came into effect February 1, 2017, making British Columbia the sixth and most recent Canadian province to establish franchising regulations.

What is Included in the British Columbia Franchises Act?

The British Columbia Franchises Act seeks to provide a regulatory framework that protects the interests of franchisors and franchisees. Key components of the act include: 

#1 – Purpose & Scope 

The overall goal of the act is to promote fair dealing between franchisors and franchisees. To do this, the act ensures that franchisees have all of the details needed for making an informed decision while also providing remedies for non-compliance with franchise agreements. 

#2 – Disclosure Requirements 

One of the primary aspects of the act is the requirement for franchisors to provide prospective franchisees with a Franchise Disclosure Document (FDD). The FDD discloses all material facts related to the franchised business such as financial statements, details of the franchise agreement, and more so that potential franchisees can make an informed decision about joining the franchise.  

#3 – Timing of Disclosures 

Generally, the FDD must be delivered at least 14 days before the signing of the franchise agreement or any payments are made. However, the BC law does enable franchisors to accept a refundable deposit from the prospective franchisee. Franchisors can also require potential franchisees to sign a confidentiality agreement before sending them the FDD. FDDs can also be electronically delivered for maximum convenience. 

#4 – Franchisee Rights & Protections 

A few of the rights given to franchisees in the act include: 

  • The right to associate with other franchisees – For example, franchisees who are involved with a class action lawsuit against a franchisor can freely associate with each other and not have to worry about having that right infringed upon.
  • The right to receive disclosure documents – As explained already, the franchisor must give the prospective franchisee the Franchise Disclosure Document (FDD) at least 14 days before any agreements are signed. 
  • The right to rescind a franchise agreement under certain circumstances – It’s important to note that FDDs in the province won’t be automatically invalidated by a technical error or a defect that doesn’t actually affect the substance of the document. As long as the substance remains intact, the agreement will also remain intact. However, there are specific circumstances that would allow a franchisee to cancel a franchise agreement. 

#5 – Rescission Rights 

Franchisees have the right to rescind a franchise agreement within certain time frames if they have not received proper disclosure or if the disclosure document contains material deficiencies. A few examples include: if a franchisor makes a material misrepresentation in the sales process, or fails to disclose a material fact required in the FDD, or fails to provide an FDD altogether.

If regulations pertaining to the act have been breached, franchisees will be protected. Depending on the circumstances, a franchisee may be privy to having the franchise contract annulled and getting all of the money they’ve put into the business back, plus any losses. 

#6 – Good Faith & Fair Dealing 

The act imposes a duty of fair dealing on both franchisors and franchisees. This is a legal principle that requires each party to act honestly, fairly, and reasonably in their dealings with each other. 

#7 – Dispute Resolution Mechanisms 

The BC act also provides mechanisms for resolving disputes between franchisors and franchisees, including mediation and arbitration. 

Furthermore, the law requires that any litigation brought on a BC-based franchisee is to be carried out in BC under BC law. This is to prevent a BC-based franchisee from being sued under another province’s laws and costing that franchisee significant travel costs to fight litigation in other provinces.

#8 – Penalties for Non-Compliance

The act sets forth penalties for franchisors who fail to comply with its requirements, including the right for the franchisee to rescind the agreement, fines, and potential liability for damages. 

What Information is Required in the Franchise Disclosure Document (FDD)?

Some of the items that must be included in the FDD are:

  • warning statements about the risks associated with entering into the franchise agreement;
  • the franchisor’s business background, including the name under which the franchisor is doing business and the franchisor’s business address;
  • the business background of the franchisor’s directors, officers and general partners, including their names, current positions, and previous business experience;
  • a description of the business opportunity itself;
  • a description of the franchise agreement’s restrictions or requirements regarding the dispute resolution process;
  • a list of all fees and costs a franchisee must pay to acquire and operate a location;
  • details of any litigation involving the franchisor or its affiliates;
  • a description of any territory granted;
  • a list of the current franchisees operating in Canada;
  • a list of franchise closures over the past three years;
  • a list of any former franchisees that left the franchise system in the prior fiscal year;
  • details of the franchisor’s advertising fund, specifying the franchisee’s required contribution, the plan for the fund’s administration and whether franchisees will be entitled to reports on the franchisor’s advertising activities;
  • a description of the training program for new franchisees and any associated fees;
  • any licenses, registrations, authorizations or other permissions required of the franchisee;
  • a list of existing and former franchisees for prospects to contact.

In addition to that, audited or reviewed financial statements must also be included along with copies of any and all contracts the prospective franchisee will be required to sign.

Looking to Buy a Franchise in the British Columbia Province? 

No matter which province you want to join a franchise in, FranNet can help you find the right one. After our expert franchise consultants evaluate your goals and skills and match you with the perfect franchise opportunity, they will continue to guide you through the process from start to finish. All of this comes at no cost to you. Schedule your free consultation today to get started!   

Nov 21, 2017