Abbott’s Frozen Custard Franchise

For over 100 years, we, at Abbott's Frozen Custard have been serving custard, cones, and desserts that leave our customers longing for more and their lips smiling. Today, with customers everywhere spending over $20 billion per year on their ice cream, we still win countless awards and rave reviews for our world-renowned custard.

To buy a franchise with Abbott’s Frozen Custard, you'll need to have at least $130000 in liquid capital. Abbott’s Frozen Custard charges a franchise fee of $37000.


Franchisor Details

Incorporated Name: Abbott's Frozen Custard
Total Units: -
Year Founded: 1902
Franchising Since: -
Home Office: Rochester, NY
Training: Available
Locations Available: See Below*
Franchise Costs

Franchise Costs

Financing: Via 3rd party
Liquid Capital Required: $130,000
Net Worth Required: N/A
Total Investment: $313,562 – $539,285
Franchise Fee: $37,000
Royalty Type: -
Vetern Discount: -

*Abbott’s Frozen Custard is currently accepting inquiries from the following locations: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District Of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming

Values & History

Founded just before the World's Fair in 1901, Abbott's has dominated the cultural and confectionary landscape of Rochester, NY for an entire century. We are not just a scoop shop, Abbott's is a "must-go-there" destination for locals and visitors alike. Every summer, customers tell us they have traveled from all over the country and even the world and cannot leave Rochester without first visiting Abbott's.

With over 30 franchises dotted across Rochester, we decided to take our concept nationally. With business systems and a custard recipe proven and re-proven for longer than anyone of us can remember and a fun, modern store interior designed to touch the kid in all of us, Abbott's has created a unique franchise offering that allows our franchise owners to have almost as much fun as their customers!

Industry Performance

Our Advantage

​An estimated 285 million Americans enjoyed a frozen treat last year. According to Neilsen Research, the frozen custard was the fastest-growing segment of the ice cream market in 2016 with a 134% increase in year over year revenue. Compared to the stable 3% sales growth of the more developed ice cream market or the 11% sales decline seen in the trend susceptible frozen yogurt niche, frozen custard is poised to continue a strong and steady increase in customer retention. With a captivated audience and a premium product, the underdeveloped frozen custard market is full of potential. Add to that your entrepreneurial spirit, passion, and the support our team brings to the table and you have a recipe for tremendous success.

​As an occasional and affordable indulgence, frozen custard, like ice cream is as American as apple pie. At Abbott's, we like to say our custard is, "the way ice cream was meant to be". With an established brand, built on over a century of success, coupled with an award-winning recipe and management team focused on ensuring customers receive nothing but our very best, we're positioned to introduce frozen custard as a premier industry segment.

Training & Support

Comprehensive Marketing Training and Support - We fortify our franchisees with detailed manuals, training, and scripts for every marketing endeavor. From traditional marketing approaches like yellow page advertising and direct mail to referral marketing and networking, we will not only show you how to do it, you'll learn how often to do it, what results to expect and what not to do.

Pre-Training Correspondence Course - As soon as you're approved for a franchise, you will receive a comprehensive pre-training correspondence course that holds your hand through every detail of your new business's start-up from operations and marketing to setting up your corporation and obtaining a Federal Tax ID number. Once you've completed our initial training, you'll be ready to open the doors to your new Abbott's Frozen Custard store.

Site Selection and Build-Out Assistance - From working with commercial real estate brokers and negotiating leases with property managers to choosing your contractors and complying with local building codes, we've got a detailed site selection and build-out support system that will guide you.

Distinctive Image and Design - Our stores convey a look that is warm, inviting, friendly and fun. You'll have access to a professionally produced interior design package that pays homage to our turn-of-the-century beginnings and pays tribute to custard-filled memories of our childhoods.

Ideal Candidate & Qualifications

Previous restaurant experience is not a prerequisite. We are seeking franchise owners who are:

  • Fiercely passionate about our product, brand, our people and our customers.
  • Committed to being an active participant in their community.
  • In love with working with their teams, serving their customers and meeting people in the community.

Purchasing a Abbott's Frozen Custard Franchise

There is an initial franchise fee of $37,000 and an investment between $313,562 - $539,285. There are many financing options available from third parties who we can introduce you to at the appropriate time. When you buy an Abbott's franchise, you're buying a system that has been constantly refined and improved for over 100 years. You're buying a product that has won countless local, regional, and statewide awards and you're buying yourself access to a staff of experts with over 80 years of collective Abbott's experience.

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