FranNet CEO, Jania Bailey, examines what it means when you see “sold but not open” in a franchisor’s Item 20. Some franchisors sell multi-unit packs and they should have a development plan in place. When you see a lot of “sold but not open” reports in the FDD, this might be a red flag. Jania outlines what questions you need to be asking. Don’t be left waiting for a year or more to get your new franchise location up and running.